What You'll Set Up

By the end of this guide, your AI agent will be able to work with your Microsoft Outlook account — sending and reading emails, managing your calendar, creating drafts, and organizing contacts. No API keys or technical setup needed. You simply sign in with your Microsoft account and Pipeworks handles the rest.

Once connected, your agent can handle tasks like "Draft a reply to the email from Sarah" or "Schedule a meeting with the marketing team for next Tuesday at 2 PM" using your Outlook account directly.

Microsoft Outlook

29 tools · Email and calendar management for AI agents

Before You Begin

Make sure you have:

A Microsoft account with Outlook access — This works with Microsoft 365 (business), Outlook.com, and Hotmail accounts. Create a free account if you need one.
A Pipeworks workspace — Sign up at pipeworks.ai if you haven't already

Info

Both free Outlook.com accounts and paid Microsoft 365 accounts work with this integration. If you use a work account managed by your organization, your IT admin may need to approve the connection.

Steps

Open your Pipeworks console

Log into your Pipeworks workspace and go to the Integrations page. Find Microsoft Outlook in the list and click on it.

Sign in with Microsoft

Click Connect with Microsoft. You will be redirected to Microsoft's sign-in page. Enter your Microsoft account email and password, then approve the permissions request.

Pipeworks requests access to read and send emails, manage your calendar, and access your contacts. You can review the exact permissions on the Microsoft consent screen before approving.

Authorize access

After signing in, Microsoft will ask you to confirm that Pipeworks can access your Outlook data. Review the permissions listed and click Accept to complete the connection. You will be redirected back to your Pipeworks console.

Pipeworks securely stores your authorization using industry-standard encryption. Your Microsoft password is never shared with Pipeworks.

Start the integration

Click Start to launch the Outlook integration container. Once the status shows Running, your agent is ready to work with your email and calendar.

Test the connection

Use the Test button to verify everything works. This sends a request to the Microsoft Graph API to confirm your connection is active and your mailbox is accessible.

What Your Agent Can Do

Once connected, your AI agent has access to Outlook tools for:

Email — Send emails, read your inbox, search messages, reply to threads, and forward messages
Drafts — Create and manage email drafts for you to review before sending
Calendar — Create events, check your schedule, update meetings, and manage RSVPs
Contacts — View, create, and update contacts in your Outlook address book
Inbox rules — Set up rules to automatically organize incoming mail
Folders — Manage email folders and organize your mailbox

Tip

Use tool profiles to control what your agent can do. Set the profile to read-only if you want your agent to read emails and check your calendar without sending messages or creating events.

Connecting from Your AI Agent

Add the Pipeworks tools endpoint to your agent's configuration. Here's an example for Claude Desktop:

json

{
  "mcpServers": {
    "pipeworks-outlook": {
      "command": "npx",
      "args": ["-y", "mcp-remote", "https://app.pipeworks.ai/tools/outlook"]
    }
  }
}

Claude Desktop will prompt you to sign in through Pipeworks when you first connect. No access key needed.

Troubleshooting

Microsoft sign-in fails? Make sure you are signing in with the correct Microsoft account. If you have multiple accounts (personal and work), check that you selected the one with the mailbox you want to access.

Organization blocked the connection? If you use a Microsoft 365 work account, your IT administrator may need to approve third-party app access. Contact your IT team and ask them to allow the Pipeworks application in your organization's Azure AD settings.

Connection expired? Microsoft authorizations can expire over time. If your agent stops working, go to the Pipeworks console, click Disconnect, and reconnect by signing in with Microsoft again.

Agent can't find tools? Verify your Pipeworks session is authenticated and that the integration status shows "Running" in your Pipeworks console.

Connect Microsoft Outlook to Pipeworks

Prerequisites