Frequently asked questions

Pipeworks is a platform that connects your AI agents to the business tools you already use — so they can take real actions like processing payments, sending emails, and managing CRM records. Not just chat, but actual work.

Three steps: connect your accounts through our dashboard, set the permissions you want, and point your AI agent at your Pipeworks endpoint. Most people are up and running in under five minutes.

Any agent that supports tool use: Claude, GPT, custom agents built on any framework. If your AI can call a tool, it works with Pipeworks.

No. Everything is configured through the dashboard. Connect your services, paste your Pipeworks URL into your AI agent and sign in when prompted, and you're done.

Most integrations connect in under five minutes. A few services with more complex authentication (like Salesforce) take 10-15 minutes.

26 services including Stripe, Google Analytics, Google Ads, Salesforce, WordPress, Calendly, Klaviyo, SendGrid, Twilio, Convoso, Outlook, and more. We add new integrations regularly based on customer demand.

Yes. Contact us and let us know what you need. We prioritize new integrations based on demand, so every request helps shape our roadmap.

677 actions across all services: process payments, send emails, manage CRM records, run analytics reports, publish website content, schedule appointments, manage marketing campaigns, and much more.

Reach out to us. If the service has an API, we can likely build it. We've built 26 integrations and counting, and new ones ship regularly.

Yes. Your credentials are encrypted with AES-256-GCM, the same standard banks use. Each integration runs in its own isolated environment, and your data never touches other customers.

You control exactly what your AI can do. Set permission profiles like read-only or no-delete, assign specific integrations to specific team members, and review every action in the activity log.

Nobody. Credentials are encrypted at rest and only decrypted inside your private environment when the integration starts. Not even the Pipeworks team can see them.

No. Your data passes through Pipeworks to your connected services and that's it. We don't store, analyze, or sell any of your business data.

Yes. Every action your AI takes is logged with timestamps, tool names, and results. You can review activity at any time and trace any action back to its source.

Yes. Every new account starts with a free 14-day trial — no credit card required. You get 2 users, 4 integrations, and 2,000 tool calls to try Pipeworks before committing to a paid plan.

During the trial, tool calls are blocked at the limit. On paid plans, you can keep going — overage is billed per 1,000 additional calls: $2.00/1K on Starter, $1.00/1K on Pro, and $0.50/1K on Scale. Your integrations stay connected either way.

Persistent memory gives your AI agents long-term context that carries across conversations. Your AI remembers past interactions, preferences, and decisions — so you do not have to repeat yourself. Persistent memory is included on Pro and Scale plans.

Upgrade your plan anytime from your dashboard. There's no downtime and no data loss — your existing connections keep running while you unlock more.

Yes. We offer special pricing for nonprofits and educational institutions. Contact us with details about your organization and we'll set you up.

No. All plans are month-to-month. You can upgrade, downgrade, or cancel anytime with no penalties.

99.9%. Every integration runs with self-healing infrastructure that auto-restarts if anything goes wrong — usually before you even notice.

Yes. Set up roles — owner, admin, and member — and control exactly who has access to which integrations and what actions they can take.

Yes. Add your Pipeworks endpoint to the Claude Desktop config and you're connected. We have a step-by-step setup guide in the dashboard.